ScholarPack: How to set up ScholarPack Integration
This guide will walk you through synchronising your system with ScholarPack and keeping the data up to date. Prior to setting up the system with ScholarPack integration, you may wish to check our ScholarPack; What data is pulled through? guide for information on what data we pull from the management system.
Setting up ScholarPack integration
Note: This section only needs to be followed if you are setting your system up for the first time or your ScholarPack details have updated. If the integration is already set up please follow the 'Syncing your data from ScholarPack' section below.
To set up ScholarPack integration, you need to grant us access to your data. Make sure that you have the System Administrator permission assigned to your ScholarPack user, then follow the steps below:
- On the Getting Started wizard, or via Settings > Data Import Source, click the "Authorise" button to be taken to the ScholarPack website and grant us access to your data:
- On this page, or via Settings > Data Import Source, you can also specify which contacts should be synced to your Parents Evening system:
Syncing your data from ScholarPack
Once the ScholarPack integration has been set up you can then run a sync from ScholarPack at any time. We would normally recommend that you run this whenever you are setting up a new evening or event to ensure all your data is up to date.
You can also run a sync while you have an evening up and running if you have data that you would like to update. If doing this please be aware that if a teacher or student is removed from the new sync that already has bookings for your evening/event the bookings would be deleted from the system.
To preform a sync with ScholarPack please follow the steps below:
- In SchoolCloud, click Data on the navigation bar.
- Click Run on the Data Dashboard to run the sync.
Should the sync fail please try to sync again and if you still experience issues please get in touch with us by emailing us on schoolcloud@tes.com and we can check the reason for you. The most common reason we'd expect for a sync failure on ScholarPack is a DFE reference change. If you know that's changed, please let us know your school's DFE reference and we can update it which should fix the problem.